Post-Purchase Assistance: Realman provides post-purchase assistance, addressing any issues or concerns that may arise after the sale has been completed.

Product Guidance: Customers can seek assistance regarding the use, care, or any queries related to the purchased products.

Shipping Costs: Shipping costs are calculated based on the weight and destination of the order, clearly visible before completing the purchase.

Delivery Timeline: Orders are typically shipped within 5-7 business days, and customers receive a tracking number once the order has been shipped.

Payment Methods: We accept various payment methods, including major credit cards, PayPal, DBBL, bKash, Nagad.

Immutable Orders: Orders cannot be modified or canceled once placed. Customers are encouraged to review orders carefully before submission.

Return Process: Customers initiating returns must adhere to the outlined process, including obtaining a Return Authorization Number (RMA) from the customer service team.

In summary, Realman’s comprehensive approach includes robust customer service, transparent terms and conditions, a clear refund policy, dedicated after-sale service, and detailed information on shipping, delivery, payment, and returns. This framework aims to provide a seamless and satisfying experience for customers.